Privacy policy

Last updated: April 21, 2026

Kingdom Store is operated by UPRAIL GmbH. Through Kingdom Store, we provide related information, content, features, tools, products and services in order to offer you a curated shopping experience (the “Services”). The Services are powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services, or otherwise communicate with us. If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Personal Information We Collect or Process

When we use the term “personal information,” we are referring to information that identifies or can reasonably be linked to you or another person. Personal information does not include information that is collected anonymously or that has been de-identified, so that it cannot identify or be reasonably linked to you.

Depending on how you interact with the Services, where you live, and as permitted or required by applicable law, we may collect or process the following categories of personal information:

Contact details, including your name, billing address, shipping address, telephone number, and e-mail address
Order and transaction information, including the items you purchase, return, exchange, or cancel, payment confirmation, and related transaction details
Account information, including login details, preferences, and settings, if you create an account
Communications with us, including the information you include when contacting customer support
Device and technical information, including your IP address, browser type, device information, and network connection details
Usage information, including information about how you interact with and navigate the Services

Sources of Personal Information

We may collect personal information:

directly from you, such as when you place an order, contact us, subscribe to marketing, or otherwise submit information through the Services;
automatically through the Services, including through cookies and similar technologies;
from service providers who process information on our behalf, such as payment processors, hosting providers, shipping and fulfillment providers, analytics providers, and customer support tools;
from Shopify, to the extent necessary to operate and improve the store experience; and
from partners or other third parties, where applicable and permitted by law.

How We Use Your Personal Information

We may use your personal information for the following purposes:

To provide, operate, and improve the Services, including processing payments, fulfilling orders, arranging shipping, handling returns, maintaining your account, and improving store functionality
To communicate with you, including responding to inquiries, providing customer support, and sending service-related messages about your orders or account
For marketing, including sending promotional communications where permitted by law and subject to your preferences
For security and fraud prevention, including detecting, investigating, and preventing fraudulent, unlawful, or harmful activity
For legal and compliance purposes, including complying with applicable laws, responding to lawful requests, resolving disputes, and enforcing our terms and policies

How We Disclose Personal Information

We may disclose personal information in the following circumstances:

to Shopify and to vendors and service providers that perform services on our behalf, such as payment processing, fulfillment, shipping, cloud storage, analytics, IT support, and customer support;
to marketing and advertising partners, including Google Ads, where applicable and permitted by law, for example to measure ad performance, understand how visitors interact with our store, and, where permitted, support remarketing or personalized advertising;
where you direct us, request us, or otherwise consent to disclosure;
within our corporate group or with affiliated companies, where relevant;
in connection with a business transaction such as a merger, financing, acquisition, or bankruptcy; or
where necessary to comply with legal obligations, enforce our terms or policies, or protect the Services, our rights, or the rights of others.

Relationship with Shopify

The Services are hosted by Shopify. Shopify may collect and process personal information about your access to and use of the Services in order to provide and improve the Services. Information you submit through the Services may be transmitted to and shared with Shopify and its service providers, including providers located in countries other than your own.

We may also use Shopify features that help us operate, improve, and market our store. In some circumstances, Shopify may process personal information for its own purposes, subject to its own privacy documentation and controls.

Cookies and Similar Technologies

We and our service providers, including Shopify, may use cookies and similar technologies to operate the Services, remember your preferences, understand how the Services are used, improve performance, and, where permitted, support analytics and advertising. Depending on where you live, you may have choices about how certain cookies and similar technologies are used.

Third-Party Websites and Links

The Services may contain links to websites or online platforms operated by third parties. If you follow a link to a third-party site, you should review that party’s privacy and security policies and terms. We are not responsible for the privacy or security of third-party sites.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in the relevant jurisdiction. If you believe that a child has provided us with personal information, please contact us so that we can review and, where appropriate, delete the information.

Security and Retention

We use reasonable measures designed to protect personal information. However, no security measures are perfect, and we cannot guarantee absolute security. We recommend that you do not send sensitive information through unsecured channels.

We retain personal information for as long as necessary for the purposes described in this Privacy Policy, including to provide the Services, maintain business records, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights, subject to applicable law and exceptions:

the right to access personal information we hold about you;
the right to request deletion of your personal information;
the right to request correction of inaccurate personal information;
the right to receive a copy of certain personal information in a portable format;
the right to object to or request restriction of certain processing;
where processing is based on consent, the right to withdraw consent;
the right to opt out of certain marketing communications.

You may exercise available rights by contacting us using the details below. We may need to verify your identity before responding to your request, as permitted or required by law. We will not discriminate against you for exercising your rights.

Complaints

If you have complaints about how we process your personal information, please contact us using the details below. Depending on where you live, you may also have the right to lodge a complaint with a competent data protection authority.

International Transfers

Your personal information may be transferred to, stored in, and processed in countries outside the country where you live. Where required by law, if we transfer personal information outside the European Economic Area or the United Kingdom, we will rely on recognized transfer mechanisms, such as the European Commission’s Standard Contractual Clauses or equivalent approved mechanisms.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, legal obligations, or regulatory developments. We will post the updated Privacy Policy on this page and update the “Last updated” date where appropriate.

Contact

If you have questions about this Privacy Policy, our privacy practices, or if you would like to exercise any rights available to you, you may contact us at:

UPRAIL GmbH
Kingdom Store
Richard Byrd Strasse 12
50829 Cologne
Germany
E-mail: mail@uprail.de
Telephone: +49 (0)221 500057-20

For the purposes of applicable data protection law, UPRAIL GmbH is the controller responsible for your personal information.